FAQ/POLICIES:

  1. HOW EARLY SHOULD I ARRIVE FOR CLASS?
    If this is your first class, we recommend arriving 10 minutes before your scheduled class time. This gives you time to ask questions and get familiar with the studio and equipment. If you've been here before, arriving a few minutes early is plenty of time to settle in, put your belongings away, fill your water bottle, and find your spot.

  2. WAITLIST:
    We highly recommend adding yourself to the waitlist if the class you're interested in is full. To be eligible, you must have already purchased a class or package. If a spot doesn’t open up, your class will be credited back to your account.

    1. If you’re moved into a class 6 or more hours before the class start time, you’ll get a text and email notification. Please reply via text to confirm or release your spot—if we don’t hear from you, we’ll assume you’re not coming and the class credit will be used.

      If it’s less than 6 hours before class, our system can’t send out auto-alerts. You may still be added if a space opens up, so we recommend keeping an eye on the schedule just in case. If you're added and don’t attend, the credit will be used.

  3. CANCELLATION POLICY:
    You can cancel a class without penalty if it's more than 12 hours before the start time. Canceling within 12 hours will result in the class being deducted from your account.

  4. NO-SHOW POLICY:
    If you miss a class or appointment without prior notice, you’ll be charged the full-service fee. (We understand that emergencies happen! If you need an exception, please contact us to discuss options.

  5. MEMBERSHIP POLICY:

    Your membership includes a set number of classes each month, available to use within your monthly billing cycle. We encourage you to schedule and enjoy them before your month ends, as unused classes DO NOT roll over to the next period. Think of it as a little motivation to carve out time for yourself each month—you’ve earned it!

  6. CELL PHONES:
    Let’s keep our focus on the workout! We kindly ask that cell phones stay away during class. If you need to use it for a specific reason, please give your instructor a heads-up before we start. If you need to take a call, feel free to step out to the lobby or outside.

  7. WHAT IF I’M PREGNANT?
    Please consult your doctor before starting any new exercise routine. We offer Prenatal and Postnatal-specific classes designed just for you! As all our classes are low to no impact, many are supportive during pregnancy and in your postpartum return to movement.

  8. HOW MANY CLASSES SHOULD I TAKE A WEEK?
    Pilates is safe enough for daily practice. The movements work your entire body as a connected system, rather than isolating muscle groups. For optimal results, we recommend practicing at least twice a week.

  9. DO YOU OFFER INTRODUCTORY CLASSES?
    Yes! We offer Intro to Traditional Reformer on Thursdays at 4:30 p.m. and Intro to Xformer on Sundays at 11 a.m. These classes are perfect for getting started and feeling confident on the equipment.

  10. DO YOU HAVE SHOWERS?
    Yes, we have showers located in the main building. Please bring any towels and hygiene products you may need.

  11. WHAT SHOULD I WEAR?
    Pilates often involves inverted or dynamic movements, so we recommend wearing comfortable, form-fitting clothing that allows for easy movement. Avoid loose tops to stay covered and confident during your workout.

  12. WHEN SHOULD I EAT?
    Most people can enjoy a light snack (like toast or a piece of fruit) 20-30 minutes before class. Listen to your body and find what works best for you.

  13. GRIP SOCKS:
    Grip socks aren't mandatory, but please feel free to use them for any equipment-based classes.

  14. WHO WAS JOSEPH PILATES?
    Joseph Pilates was a true movement pioneer—a curious, determined “mad scientist” of the human body. As a sickly child, he was driven to restore his health through movement, studying everything from yoga and gymnastics to boxing and skiing. His method, which he called Contrology, was born from years of experimenting with how movement could heal and strengthen the body. Though he left behind only two books, his legacy lives on through the teachers he mentored and the powerful results his work continues to produce today.

  15. WHY THE MACHINES?
    During WWI, Joe used hospital bed springs to help injured soldiers exercise in bed—turning limitation into innovation. That clever setup eventually evolved into the machines we use today: the Reformer, Springboard, and Wunda Chair. The magic lies in how the springs provide just enough support to reduce strain while still building real strength. These machines help you access muscles that are often hard to reach, encouraging balance, control, and full-body coordination.

  16. WHAT MAKES EACH MACHINE DIFFERENT?
    The Reformer is the most versatile—great for beginners but still challenging for pros. It supports full-body movement and gives helpful feedback on posture and alignment. The Springboard takes things vertical, challenging core stability by working each side of the body independently. The Wunda Chair? Compact but fierce—designed to build balance, strength, and agility. And now, introducing the Xformer! This new addition to our studio features two platforms and strap systems, designed to push your workout to a new level. The Xformer will really ignite the burn and test your strength in a whole new way. Each piece of equipment meets you exactly where you are, offering a smart, supportive way to train.

Thanks for being part of our community! If you have any questions or concerns, don't hesitate to reach out. We're here to help!